I have a 13KW natural gas Northstar Generator ( model number 165955) that just developed a problem.
The generator is about 6 to 7 years old and at best maybe 200 hours operation.
The engine runs perfectly fine, and was recently serviced at NorthernTool, oil change, overall speed adjusted…etc
I connect the generator to my home though a generator inlet box wired to the panel ( with a mechanical interlock in place)
Yesterday when i went to use my generator i noticed that my ACs were not kicking in.
After a little investigation it appears i’m only getting 120v power output vs the full 240…hence why the 240 devices will not power on.
On the NEMA 60 amp plug
Between the left hot and neutral I’m getting 120v
Between right hot and neutral I’m getting 10v
Similar on the 120v plugs. I have a total of 8 x120v outlets on the generator.
The 4 on the left have 120v
The 4 on the right - nothing ……i mean there may be the same 10v but not working.
I’ve reset the main breaker on the generator, but that hasn’t helped.
I have also read that generators can stop putting out power through lost magnetism….and that apparently one of the tricks is to spin a drill backwards while plugged into one of the dead outlets to try and “re magnetize” the coil…..did that....no joy.
I don’t mind bringing it down to Northstar but pretty certain they will have it for a month and am looking for ideas i can try myself before i bring it down to them.
Appreciate any advice.
thanks
Mac
Link to manual attached if it helps anyone point me in the right direction
https://www.northerntool.com/images/downloads/manuals/165955.pdf
The generator is about 6 to 7 years old and at best maybe 200 hours operation.
The engine runs perfectly fine, and was recently serviced at NorthernTool, oil change, overall speed adjusted…etc
I connect the generator to my home though a generator inlet box wired to the panel ( with a mechanical interlock in place)
Yesterday when i went to use my generator i noticed that my ACs were not kicking in.
After a little investigation it appears i’m only getting 120v power output vs the full 240…hence why the 240 devices will not power on.
On the NEMA 60 amp plug
Between the left hot and neutral I’m getting 120v
Between right hot and neutral I’m getting 10v
Similar on the 120v plugs. I have a total of 8 x120v outlets on the generator.
The 4 on the left have 120v
The 4 on the right - nothing ……i mean there may be the same 10v but not working.
I’ve reset the main breaker on the generator, but that hasn’t helped.
I have also read that generators can stop putting out power through lost magnetism….and that apparently one of the tricks is to spin a drill backwards while plugged into one of the dead outlets to try and “re magnetize” the coil…..did that....no joy.
I don’t mind bringing it down to Northstar but pretty certain they will have it for a month and am looking for ideas i can try myself before i bring it down to them.
Appreciate any advice.
thanks
Mac
Link to manual attached if it helps anyone point me in the right direction
https://www.northerntool.com/images/downloads/manuals/165955.pdf